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Restaurant POS Systems
Online Restaurant Management Software
Careers and Job Opportunities
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2020 ITS is currently expanding. We have positions open now. We are looking for special individuals with a passion, intelligence and high integrity to help us excel in our fast paced dynamic industry. Many of our positions include travel within North America and require individuals to have a valid passport and drivers license. We encourage you to send us your resume. Please include a cover page and a minimum of three employer based references. We will not contact your references without contacting you for permission. Send your resume and cover letter to Careers. We look forward from hearing from you! |
Service Manager
Main Duties:
As the Service Manager you will be responsible for the daily operations of the Support Department. Responsibilities include hardware and software troubleshooting and support, shipping/receiving, procurement, prioritizing incoming and existing support tickets via internal tracking system. Other duties as assigned.
Education:
IT Diploma, Degree or equivalent experience is desired.
Experience:
Three to five years of experience in a Technical Service support environment with main focus on supporting desktop computers and server applications.
Requirements:
- Strong skills with Microsoft Server 2008 & Windows XP Pro
- MCSE Certification is an asset
- A+ Certification
- CompTIA +N+ desirable (PC Hardware)
- Good understanding and technical knowledge of TCP/IP, DNS and DHCP
- Retail experience an asset
- Microsoft .Net knowledge or experience
- Experience with Symantec Ghost
- Network troubleshooting
- Project Management Skills
- FoxPro Knowledge and Experience
Skills and Abilities:
- Participates effectively as a team member to help define and work towards team goals.
- Demonstrates reliability by taking personal responsibility and accountability for all work performed.
- Utilizes excellent oral and written communication skills to facilitate clear and effective communication.
- Take personal responsibility for providing exceptional customer service.
- Demonstrates interest in own field of expertise, seeks out new approaches, tools, methods to conduct business.
Personal Suitability:
- Positive attitude.
- Customer focus.
- Ingenuity.
- Adaptability.
- Attention to detail.
- Stress tolerance.
Other Information:
Days, evenings and weekend shifts with participation in an on call rotation.
Sitting or standing for extended periods of time.
Must be willing to travel for operational need and possession of a valid driver's license.
Job Opportunities
For general resume submissions, please complete our employment application and fax it with your resume to our head office: (306) 664-2670.